Frequently Asked Questions
Everything you need to know about your Verano Hill shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 7-12 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
What is your return policy for fashion items?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and have all original Verano Hill tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Do you ship internationally?
Yes, Verano Hill ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted for your safety.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 2 hours of placing your order by contacting our support team.